This Warranty Policy explains the coverage Overlandico Southeast provides for its aluminum truck topper systems and accessories. It applies to products purchased directly from Overlandico Southeast and delivered or picked up on or after the purchase date shown on your order.
Coverage Summary
Every Overlandico Southeast topper is built in our own production facility from anodized aluminum. We stand behind that build with the following coverage:
- Topper shell and structure: 3 years. This covers the aluminum body, structural panels, and factory welds against defects in materials and workmanship under normal use.
- Accessories and hardware: 1 year. This covers installed accessories, mounting hardware, latches, hinges, seals, and glass components against defects in materials and workmanship under normal use.
What Is Covered
Coverage applies to manufacturing defects that affect the function or structural integrity of the product, including failures in welds, panel joints, and the anodized finish that are not caused by outside factors. If a covered defect appears within the applicable period, we will repair or replace the affected part at our discretion.
What Is Not Covered
This warranty does not cover normal wear, cosmetic aging, minor surface marks, or changes in appearance over time. It also does not cover damage caused by accident, collision, overloading, improper installation by a third party, unauthorized modification, neglect, abrasive cleaning, or use outside the intended purpose of the product. Consumable items and damage from road debris, weather events, or corrosion caused by exposure to harsh chemicals are not covered.
Warranty Period and Start Date
The warranty period begins on the date your product is delivered or picked up. Coverage stays with the original purchaser and applies to the specific product on the original order.
Warranty Activation
To keep your coverage active, please complete Warranty Activation after you receive your topper. Activation lets us tie your coverage to your build, your vehicle, and your delivery date so that any future claim can be handled quickly.
How to Make a Claim
To start a claim, contact us at [email protected] with your order ID, a short description of the issue, and clear photos of the affected area. Our team will review the claim and guide you through the next steps. Repairs, replacement parts, and any related shipping will be arranged with you directly.
Contact
Overlandico Southeast, 139 NE 1st Ave STE 5, Hallandale Beach, FL 33009. Email [email protected], phone 720-419-5360.